Fee Refund & Cancellation Policy

Mahmud International School (MIS Rupahi) • Last updated: October 31, 2026

1. Institutional Commitment & Scope

This Fee Refund & Cancellation Policy governs all fee collections, online transactions, digital fee receipts, and payment settlements processed by Mahmud International School (under the aegis of Mahmud Educational Foundation), located at Rupahi, Nagaon, Assam.

Our fee schedules are structured in accordance with state educational guidelines to support instructional infrastructure, qualified teaching faculty, smart classrooms, student welfare, and Islamic educational curriculum.

2. Student Registration & Admission Fees

Non-Refundable Clause: The initial student prospectus, online registration fee, and one-time admission processing fee are strictly non-refundable once paid, as they cover administrative verification, seat allocation, and scholastic screening.

In the event that an applicant is disqualified due to false, forged, or deliberately misleading documentation, no refund of admission fees will be considered.

3. Monthly Tuition & Term Fees

Tuition fees are charged on a monthly or quarterly term basis as published in the annual academic calendar.

Mid-Term Withdrawal / Relocation: If a student withdraws during an ongoing term, the tuition fee for the current running month will not be refunded. However, advance tuition fees deposited for future subsequent academic quarters will be refunded on a pro-rata basis after clearance of school library and laboratory dues.
Official Transfer Certificate (TC): An application for Transfer Certificate along with fee refund claims must be submitted in writing by the registered parent/guardian at least 15 days prior to the proposed date of departure.

4. Payment Gateway Errors & Duplicate Transactions

If a parent or student encounters a technical failure during online fee payment via the MIS Rupahi Mobile App or Portal:

Automatic Refund (5-7 Days)

If the account was debited but the digital receipt was not generated due to network disruption, the bank payment gateway will automatically reverse the transaction within 5 to 7 business days.

Duplicate Charge Reversal

If a parent pays twice for the same fee installment, the school accounts office will adjust the surplus credit against the upcoming month or issue an immediate bank reversal upon verification.

5. Refundable Caution / Security Deposits

Any caution money or library deposit collected at the time of admission is fully refundable (without interest) when the student formally graduates or leaves the school, provided all school books, athletic gear, and property are returned in undamaged condition.

6. Accounts Office & Grievance Redressal

For any refund inquiries, receipt reconciliations, or billing disputes, please contact the institutional accounts desk with your student Enrollment Number and transaction reference ID:

mahmudedufoundation@gmail.com

+91 94350 68100

1. Institutional Commitment & Scope

2. Student Registration & Admission Fees

In the event that an applicant is disqualified due to false, forged, or deliberately misleading documentation, no refund of admission fees will be considered.

3. Monthly Tuition & Term Fees

Tuition fees are charged on a monthly or quarterly term basis as published in the annual academic calendar.

Mid-Term Withdrawal / Relocation: If a student withdraws during an ongoing term, the tuition fee for the current running month will not be refunded. However, advance tuition fees deposited for future subsequent academic quarters will be refunded on a pro-rata basis after clearance of school library and laboratory dues.

Official Transfer Certificate (TC): An application for Transfer Certificate along with fee refund claims must be submitted in writing by the registered parent/guardian at least 15 days prior to the proposed date of departure.

4. Payment Gateway Errors & Duplicate Transactions

If a parent or student encounters a technical failure during online fee payment via the MIS Rupahi Mobile App or Portal:

Automatic Refund (5-7 Days)

If the account was debited but the digital receipt was not generated due to network disruption, the bank payment gateway will automatically reverse the transaction within 5 to 7 business days.

Duplicate Charge Reversal

If a parent pays twice for the same fee installment, the school accounts office will adjust the surplus credit against the upcoming month or issue an immediate bank reversal upon verification.